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changes request status/changes

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Dear all,

I have a very hurgent problem:

I have trasported almost 30 Change Request in Production System 1 month ago.

After that the customer did a client copy from PRD into QTY.

 

I don'think that this could be the cause, but my problem is that now if I go in STMS I have the status of theese Change Request that is grey, as If they should be imported, but are alreaady in!!

 

Is there a way in order to check when e why the status has chaged?

How can I UNDERSTAND what is happen?

 

please help me is very hurgent

 

Regards


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