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Outbound idoc stuck in que

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Hi All,

 

we are sending outbound idocs from shipment documents in ECC. The issue is the idoc is  successfully processed (green ). But it does not reach PI.

 

for one shipment, we trigerred one outbound idoc but  when we see in SMQ1 for que SAP_ALE_EDIQUEUE  .we find 10 entries  with one entry at 14.20 saying an idoc exception ocured in pink.

 

the other nine entries shows that the transaction is recorded (all the nine entries have time 14.21 ). my questions are

 

1) what is SMq1. what it shows.

 

 

2) why there are ten entries shown for one outbound idoc from ECC.

 

 

3) Any reason why it is getting stucked. The above issue does not happen every time. only sometimes the idoc stuck.

 

4) in partner profile, we have "trigger immedtiately option " selected.

 

5) in the que entries in SMQ1, the FN name shown is "idoc inbound asynchronous". Our abap team  put a break point in this FM and try to trigger another idoc for same shipment but the system is not going into the FM ?

 

 

regards

Pamela


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