Empty long text in notification

Hello Everyone,

Here is my problem.

We create a notification via IW21following these steps :

  - Fill the mandatory fields

  - Fill the Subject LONG Text

  - Create the order

After saving the created notification and while trying to display/modify our notification, we find that the LONG Text previously filled EMPTY.

Can you please propose a solution to get the LONG Text once we save the notification?

For you information, I tried the solution Import FROM MEMORY ID 'SAPLSTXD000001' but the customer isn't satisfied with it and wants something more efficient.

Thank you for your help.

Kima