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How to see other users workitems in my sap inbox without setting substitute

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Hi Experts,

      I have a requirement where BASIS wants to see each other work items in their SAP inbox (currently they can see their own workitems). I know we can set a substitute or forward workitem to another user using SWIA but they don't want to do that (clicking on even "adopt substitute"). They want each others workitems appeanr automatically in their SAP inbox when they access it. I did find a function module and can add custom code there by using enhancement framework but I don't want to take that approach. I have been researching on SDN from a week and finally decided to post my question on this thread. Can someone please provide any information how to acheive this?

 

Thanks.

--RY


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