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Email is showing green status in SOST but sometimes recipient not recieving the mails

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Hello collegaue,

 

I have an issue while sending some on boarding mail  to the distribution list /recipeint . I am passing the sender name as HROBM_WW

lo_sender = cl_sapuser_bcs=>create( 'HROBM_WW' ). The mails are getting triggered till SOST and showing the status as green with the recipient name as HROBM_WW .The HROBM_WW is the user name in SU01 and having a valid email id maintained in SU01. I have checked with exchange server people also  and according to them sometimes the mail is getting triggered with the email id maintained in SU01 and recipeint are recieving mails but sometimes it is taking the email id as HROBM_WW@sap.com and since not a valid email id rejecting the mails. Please note that the default domain maintained is sap.com.

 

Can anyone tell me why sometimes it is taking wrong email id  HROBM_WW@sap.comand sometimes the correct email id maintained in SU01.

 

Do I need to configure something in sap system.

 

Many Thanks in Advacne.

 

Regards

Ajit Chirania.


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